How to take the next step in your business

Be prepared Taking the next step in your business can be a daunting task, so it’s important to make sure you’re prepared. Too many small businesses go in under-prepared at the start. Too little planning, too little capital to back them and too little prior experience in running a business. It’s about having the systems […]

Is the customer always right?

Is the customer always right? To help find an answer, George James, an award winning cafe owner and expert in customer service was brought onto the show to discuss and reveal the secrets to improving customer service in your business. Tackling the question Is the customer always right? It’s a difficult question but should not […]