Mentored ("we" "our" "us") acknowledges and respects the privacy of
individuals. This policy sets out the way in which we will use, manage and
protect your personal information in accordance with the Australian Privacy
Principles and all relevant privacy legislation protecting the rights of
How Do We Collect Information?
We may collect personal information from you including your name, address,
business name, telephone number, and email address, when you knowingly
provide us with information as part of your profile, including without
limitation, when you contact us directly or via the Website, enter a
competition or promotion conducted through the Website, or engage us to
provide products or services to you.
How Do We Use Information?
We may use the personal information that you submit to us to store and
process that information to provide and improve our products and services.
We may disclose this information to our affiliated companies both in
Australia and overseas. Mentored cannot guarantee that all countries to
which we may disclose information will offer the same level of protection
for personal information as set out in the Australian Privacy Principles. By
providing your personal information you consent to any such overseas
transfers on these terms as permitted by the Australian Privacy Principles
and agree that Vexo Media is not liable in this regard.
We may now and again send you offers or information on goods or services
that we consider will be of interest to you and may also allow that
information to be given to third parties for a similar purpose unless you
clearly indicate that this is not to occur.
For clarity, personal information that you submit to us including your name,
address, telephone number, email address and other information you may
provide, may be disclosed to a third party:
- to meet the purpose for which it was submitted; or
- for the purpose of processing and delivering your request; or
- when we have your consent to share the information; or
- if we are required or authorised by law to disclose the information; or
- if your personal information is collected in connection with a joint
promoter of a promotion or competition, to that joint promoter for
marketing and research purposes.
Access, Accuracy and Security
We will take reasonable steps to ensure that the personal information we
collect is accurate, complete and up-to-date. Personal information is stored
on secure servers located in Australia.
You can access and request correction of any personal information concerning
you at any time. You may also request that we delete your personal
information at any time. Any such requests should be made by emailing
We will take reasonable steps to protect personal information from misuse,
loss and unauthorised access, modification or disclosure. However, you
acknowledge that such security cannot be 100% guaranteed.
If you wish to opt-out of receiving any communications from us, please
contact us by emailing
We will not collect, use or disclose sensitive information (such as
information about racial or ethnic origins or political or religious
beliefs) except with your specific consent or in the circumstances permitted
in the Australian Privacy Principles.
If you are concerned that there may have been a breach of your rights or any
rights under the Privacy Act 1988 (Cth), please contact us by emailing
We take such matters seriously and shall respond to any such concerns with
you directly in a prompt fashion.
Where you are seeking information held on electronic file, or where you are
seeking hard copies of personal information, we reserve the right to charge
a reasonable handling/postage fee, as appropriate.
With some personal information that may be held on program tapes, for
example, we also reserve the right to charge you a reasonable
handling/postage fee, as appropriate.
Passive Information Collection
As with many commercial websites, we may also collect information, which
tells us about visitors to the Website. This may include, for example,
information about the date, time and duration of your visit and which pages
of our Website are most commonly accessed. Certain types of this information
can be passively collected using various technologies, including but not
limited to, cookies, unique device identifiers, web beacons, navigational
data collection (log files, server logs and clickstream data). Some of these
technologies are outlined below. By accessing our Website generally,
including through a link in an email, you consent to the collection of such
information where it is personal information.
Each time you visit the Website, our server collects some anonymous
information, known as "clickstream data", including the type of browser and
system you are using, the address of the site you have come from and move to
after your visit, the date and time of your visit, and your server's IP
We may collect this information for statistical purposes to find out how the
Website is used and navigated, including the number of hits, the frequency
and duration of visits and the most popular session times. We may use this
information to evaluate and improve performance of the Website.
A "Cookie" is a piece of information that our server may send to your
machine when you visit the Website. The Cookie is stored on your machine,
but does not identify you or give us any information about you.
A Cookie helps us to recognise you when you re-visit the Website and to
co-ordinate your access to different pages on the Website. With most
Internet browsers, you can erase Cookies from your computer hard drive,
block all Cookies, or receive a warning before a Cookie is stored. If you
want to do this, refer to your browser instructions.
Links to other sites
We may provide links to other sites. If you use these links, you will leave
the Website and we are not responsible for any of these third-party
websites, their content or their usage of your personal information. We
advise that you check the applicable privacy policies on those sites.
You may contact us at
email@example.com if you
wish to discuss any privacy issues, or if you do not wish to receive any
future communications from Mentored.